Important information COVID-19 Update

We are committed to the health and safety of our clients and community, and are following all advice from government agencies in delivering our services. As a result, you may have seen several additional hygiene and social distancing measures implemented in our facilities to ensure the safety of our clients, students and staff. We are continuing to monitor the situation as safety protocols change, and will adapt our services to stay at the forefront of best practice for health and safety.

If you are experiencing flu-like symptoms or fever, have travelled overseas recently, or have been in close contact with someone who has been confirmed to have Coronavirus, contact a doctor or call 13HEALTH.

Refer to the Federal Department of Health and Queensland Health for information about the Coronavirus, and follow advice to stay well!

Feedback

At QUT Health Clinics, we are interested in hearing from you about your experience as someone who has used our service.

If you would like to provide feedback, please contact Lisa Morgan, Clinic Manager - QUT Health Clinics, on +61 7 3138 8946, or provide your feedback in writing addressed to:

Lisa Morgan
Clinic Manager
QUT Health Clinics
44 Musk Avenue
Kelvin Grove QLD 4059

or by email to healthclinics@qut.edu.au.

 

If your feedback relates to a concern or a complaint, please note that QUT Health Clinics seeks to discuss and resolve any concerns or complaints it receives quickly and easily. If you would prefer to submit feedback relating to a concern or complaint to someone independent of the QUT Health Clinics, please address your feedback to:

The Office of the Registrar
Queensland University of Technology
2 George Street
Brisbane QLD 4000

Please note that complaints about a health service provided by a health service provider can be made to the Office of the Health Ombudsman. Further information as to making a complaint to the Office of the Health Ombudsman is available at http://www.oho.qld.gov.au/ Linked to another web site.