Important information COVID-19 Update

We are committed to the health and safety of our clients and community, and are following all advice from government agencies in delivering our services. As a result, you may have seen several additional hygiene and social distancing measures implemented in our facilities to ensure the safety of our clients, students and staff. We are continuing to monitor the situation as safety protocols change, and will adapt our services to stay at the forefront of best practice for health and safety.

If you are experiencing flu-like symptoms or fever, have travelled overseas recently, or have been in close contact with someone who has been confirmed to have Coronavirus, contact a doctor or call 13HEALTH.

Refer to the Federal Department of Health and Queensland Health for information about the Coronavirus, and follow advice to stay well!


Your Information

All information collected in this practice is treated as ‘sensitive information’. To protect your privacy, this practice operates in accordance with the Information Privacy Act 2009 (Qld) and QUT's Information Privacy policy Linked to another web site.

We collect and use the information you provide to manage your healthcare. You can assist in maintaining the accuracy of your information by advising the practice of any change to the information you provide, including any change of address, telephone number etc.

Students observing or participating in consultations have signed and are bound by a strict confidentiality agreement. If your record is used as a teaching aide, identifying information will be removed before use.

Your personal information may be disclosed to other health services involved in your healthcare management (for example your GP or other specialists).

Your personal information will not be disclosed to any other third party without your written consent. In some circumstances we are legally obliged to disclose information about you, for example if records are subpoenaed for a court case or there is a legal requirement to collect information about your particular health conditions such as life-threatening diseases or diseases with high public risks, or if there is an immediate and specified risk of harm to an identifiable person or persons which can be averted only by disclosing information. We will ensure that any such disclosure is limited to only what is necessary.

If you have questions regarding the management of your personal information, please ask our staff. If you wish to make a complaint about privacy, please contact the QUT Privacy Officer.


New Client Information Sheet

New Client Information Sheet (PDF file, 302KB)